Frequently Asked Questions
What is Let's Talk Behaviours?
Let's Talk Behaviours is an independently hosted online forum that operates like an online virtual room or discussion forum. You can join from any internet-connected device, at any time to suit you. It has been designed to be a psychologically safe place to share your opinions and have your voice heard. The Let’s Talk Behaviours forum is intended to be an open and transparent place to post comments and suggestions anonymously, vote to support the ideas of others, or simply read what is being shared.
What is the Safe Spaces platform?
To ensure that our behaviours are co-created with the widest and most diverse possible audience we are using the award-winning Clever Together Safe Spaces methodology. Born within the UK Healthcare sector, Safe Spaces bring together stakeholders in a mix of physical and digital engagements, seeking to create opportunities for everyone to share their views in a manner that is convenient and psychologically safe.
Safe Spaces defines a set of questions and analysis methods that have been proven to effectively elicit from staff and stakeholders the insight necessary to co-create an effective plan for the future that everyone can sign-on to and contribute to making happen.
Participants can, of course, engage in the physical events and share their views in that way. Alternatively, they can choose to share their views online, benefitting from the anonymity this method provides. The online conversation is hosted independently and operates like a virtual chatroom or discussion forum that you can join from any internet-connected device, at any time that suits you. It has been designed to be a psychologically safe place to share your opinions and have your voice heard.
Let's Talk Behaviours is intended to be an open and transparent place to post comments and suggestions anonymously, vote to support the ideas for others, or simply read what is being shared.
Who can get involved?
Let's Talk Behaviours is open to all staff at Great Western Hospitals NHS Foundation Trust.
When is Let's Talk Behaviours open?
The online conversation will be open for three weeks from Tuesday 29 April until Tuesday 20 May.
What are the rules?
We welcome all ideas, whether they are potentially controversial or about difficult topics. However, we expect you to be respectful with your contributions.
Please take a moment to read our community guidelines, which outline our simple Ground Rules:
- Keep it anonymous
- Keep it respectful
- Keep it relevant
- Keep it legal
How can I contribute to Let's Talk Behaviours?
There are three main ways to contribute to Let's Talk Behaviours:
- Adding Ideas
- Commenting on the Ideas of others
- Voting on the Ideas and Comments of others
For more tips on how you can contribute to the conversation, take a look at our 'How to have a good conversation' guide.
Do I have to make Comments or post Ideas?
No. You can simply log in and read the discussion or use the 'Agree and Disagree' buttons to submit your views. We believe that everyone has something to contribute.
Is it really anonymous?
Yes, your name or identifying information will NOT appear with any of your Ideas, Comments or Votes on the platform. This means your contributions will be treated by other participants based on what you say, not on who you are. Find out more about you anonymity here.
How can I see Let's Talk Behaviours in other languages?
On desktop
In the top right-hand corner of your screen, you will see a translation icon which looks like this:
Click on this icon and a toolbar will appear at the top of your screen.
Click on the translate icon(fifth from the left) – this will open a dropdown. You can either scroll through the list or use the search function to choose your language.
On mobile
Follow the first step above and you will see three icons appear at the bottom of your screen. Click on the settings cog icon and then select the translation icon (pictured above). Then, choose your language from the list. This will then automatically translate all the text on the page into your chosen language. You can change this back at any time by following the same steps.
What accessibility features are there on the platform?
As well as translating the page, you can:
- Have the page read out loud in its entirety
- Highlight certain blocks of text that can be read out loud
- Display pictures related to text selected
- Convert selected text into MP3 files
- Reduce screen glare and increase focus
- Magnify text
- Remove distracting content from pages
By selecting the question mark icon in the toolbar (see image above), you can access more information on how to use these features.
Why can't I see the translation icon on the top right-hand corner?
Some ad blockers can stop the translation feature from showing. If you are running an ad blocker, please disable it for this site and then refresh the page. You should now be able to see the icon. If you are still having trouble, please get in touch with our team on support@clevertogether.com.
How is Let's Talk Behaviours facilitated?
This Conversation is being facilitated by the Clever Together team. The Facilitators may need to:
- Move some Ideas to other sections of the Conversation if that’s where they more logically fit.
- Split some Ideas that discuss multiple topics in one post. If your Idea contains more than one distinct topic, the Facilitators may choose to break the post up into multiple posts.
- Deal with inappropriate contributions. If contributions are reported to the Facilitators as breaking the Ground Rules, they may remove an Idea or comment.
The Facilitators will always contact you (without knowing your identity, via an email sent through the platform) if they do any of the above with your contribution. They may also add comments to the Conversation, inviting you to expand further or asking clarifying questions.
How is Let's Talk Behaviours analysed?
All contributions, no matter how large or small, will be read and analysed by Clever Together. They will then develop an iterative coding frame and use qualitative thematic analysis to identify key themes and trends. Clever Together will produce a summary report to represent the views from the Let's Talk Behaviours forum, highlighting the main areas of discussion and strength of opinion.